''Loopa Premium Family included through a Loopa partner, such as a gym or club you belong to.''

Some gyms and clubs are Loopa partners, and their members can claim an '''included period of Loopa Premium Family'''. The Lift Box community is the first. It is a benefit of belonging to that community: there is nothing to pay, and '''no payment information is ever asked for'''.

== What you get ==

* '''Loopa Premium Family''' for the length of the program (12 months for The Lift Box), starting the day you claim it.
* '''Up to 6 people.''' Start a [[family-group-creating|Family Group]] and share Premium with up to five others. Every account stays private to its owner.
* '''The partner's organization in Loopa.''' You join its private room and can enter its challenges. See [[joining-an-organization|Joining an organization]].

== How to claim it ==

Claiming happens on the web, not in the app.

# Open the link your gym or club gave you, and enter the code they gave you.
# Create your Loopa account, or sign in with the email you already use in the app.
# Read and accept the Loopa Terms of Service and the program's addendum. They are two separate boxes and both are needed.
# Check the review page: when your included period starts and ends, and the organization you are joining.
# Claim it. Then open Loopa on your phone and sign in with the same email.

Premium Family is on your account as soon as you claim it, on every device you sign in to.

== Is there a charge at any point? ==

'''No.''' Nothing is charged when you claim, and '''nothing renews automatically''' when the period ends. It never turns into a paid subscription on its own.

== What happens when it ends ==

You choose, and you can take your time:

* '''Loopa Premium''' for yourself, bought in the app through the App Store or Google Play at the price at that time.
* '''Loopa Premium Family''' to keep covering your family, bought the same way.
* '''Loopa Basic''', which is free. Do nothing and your account moves to Basic. Your history stays in your account.

If you organized a Family Group, the people in it go to Basic at the same time, unless one of you chooses a paid family plan.

== What the partner can see ==

'''Nothing about you personally.''' A partner sees counts about everyone who joined through their program, as a group: how many claimed, how many are in an included period, how many moved to Basic, and how many chose a paid plan. Never your name, your email address, or anything you log. Running an organization gives nobody access to your health information either. See [[organization-roles-and-permissions|Organization roles and permissions]].

== Common questions ==

'''I already have Lifetime Beta Access or a lifetime membership.''' It stays exactly as it is. Your program is recorded alongside it, and your lifetime access continues after the program ends.

'''I already pay for Loopa Premium.''' Claiming does not cancel an App Store or Google Play subscription. If you want to stop paying while your included period runs, cancel it in your App Store or Google Play account settings.

'''Can I leave the organization?''' Yes, at any time. Leaving does not end your included period.

'''Can I claim more than once?''' Each program can be claimed once per account.

'''My code does not work.''' Check it against what your gym or club sent you. Codes are eight letters and numbers. If it still does not work, ask them for a new one, because a code can reach its limit.

''General wellness tracking, not medical advice.''

[[Category:Loopa]]