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mobieusKnow Installing and signing in History #641
Author
Patrick Bass
Submitted
Aug 27, 2026 10:44am
Reviewed
Aug 27, 2026 10:44am
Summary
Rebrand the member knowledge base to Loopa and repair internal links
''Part of the [[Using the iOS app|Loopa iOS app]] guide.''
+ '''Loopa''' signs you in natively: email and password — and a verification code if you use two-factor — all happen inside the app, with no web page or browser hand-off at any point. This page walks the launch splash, the sign-in screen, registering a new account, two-factor, the Terms and Privacy screens, signing out, and deleting your account. For the whole app, start at [[Using the iOS app]].
'''Loopa''' signs you in natively. Email and password (and a verification code if you use two-factor) all happen inside the app, with no web page or browser hand-off at any point. This page walks the launch splash, the sign-in screen, registering a new account, two-factor, the Terms and Privacy screens, signing out, and deleting your account. For the whole app, start at [[Using the iOS app]].
== Launching the app ==
+ On a cold start the first thing you see is the '''splash''' — the Loopa mark settling onto the light background, the '''LOOPA''' wordmark, and the tagline ''Your health, day by day.'' It respects Reduce Motion. The launch screen paints the same light field instantly, so there is no flash while the app loads. After a moment the splash fades and the app decides where to send you: the sign-in screen if you're logged out, or straight to your health hub if a session is already stored.
On a cold start the first thing you see is the '''splash''': the Loopa mark settling onto the light background, the '''LOOPA''' wordmark, and the tagline ''Your health, day by day.'' It respects Reduce Motion. The launch screen paints the same light field instantly, so there is no flash while the app loads. After a moment the splash fades and the app decides where to send you: the sign-in screen if you're logged out, or straight to your health hub if a session is already stored.
+ The app is locked to the Loopa community, so there is no server or community picker to choose — you land on sign-in directly. The whole app runs in a light theme by design.
The app is locked to the Loopa community, so there is no server or community picker to choose. You land on sign-in directly. The whole app runs in a light theme by design.
== Signing in ==
The '''sign-in screen''' shows the logo, and two fields:
+ * '''Email''' — your account email.
+ * '''Password''' — your password.
* '''Email''': your account email.
* '''Password''': your password.
+ Tap '''Open your journal''' to sign in. The button stays disabled until both fields are filled. If the email or password is wrong, a red banner explains what happened and the phone gives an error tap. Sign-in is fully native — your credentials are checked over a secure connection and no web view is ever shown.
Tap '''Open your journal''' to sign in. The button stays disabled until both fields are filled. If the email or password is wrong, a red banner explains what happened and the phone gives an error tap. Sign-in is fully native. Your credentials are checked over a secure connection and no web view is ever shown.
== Two-factor (verification code) ==
If your account has two-factor authentication turned on, entering the right password moves you to the '''verification code''' step. The header changes to ''Enter your verification code'' and a single centered field appears for your '''6-digit code''' (from your authenticator app, or a backup code). Tap '''Verify''' to finish; the button stays disabled until you've entered six digits. '''Cancel''' discards the code and returns you to the email-and-password form.
== Creating an account ==
New members tap '''New here? Create your account →''' below the sign-in fields. That opens the '''Register''' sheet with three fields:
* '''Email'''
* '''Password''' (8 or more characters)
* '''Confirm password''' (must match)
+ The '''Create account''' button lights up once the email looks valid and the two passwords match. After you register, the app tells you to '''check your email''' — a verification link is sent to the address you used. Confirm it, come back, and sign in.
The '''Create account''' button lights up once the email looks valid and the two passwords match. After you register, the app tells you to '''check your email'''. A verification link is sent to the address you used. Confirm it, come back, and sign in.
+ There's also a '''What Loopa tracks →''' link that opens an in-app overview of what the app does — AI meal planning, photo and barcode logging, the allergen guard, an honest weight forecast, the H³ habit helper, and encrypted vitals. That too is a native screen, not a web page. See [[Onboarding and first setup]] for what happens after you first sign in.
There's also a '''What Loopa tracks →''' link that opens an in-app overview of what the app does: AI meal planning, photo and barcode logging, the allergen guard, an honest weight forecast, the H³ habit helper, and encrypted vitals. That too is a native screen, not a web page. See [[Onboarding and first setup]] for what happens after you first sign in.
== Terms and Privacy ==
+ Just above the register link the screen reads ''By continuing you agree to our'' with two tappable links: '''Terms of Use (EULA)''' and '''Privacy Policy'''. Each opens the document '''inside the app''' as scrollable, selectable text — no browser, no external link. If a document can't load, the screen says so and lets you try again.
Just above the register link the screen reads ''By continuing you agree to our'' with two tappable links: '''Terms of Use (EULA)''' and '''Privacy Policy'''. Each opens the document '''inside the app''' as scrollable, selectable text. No browser, no external link. If a document can't load, the screen says so and lets you try again.
== Staying signed in and offline ==
+ Once you're in, the app keeps your session so you don't sign in every launch. On a cold start with no network it still opens your hub from the last saved copy of your profile rather than bouncing you back to sign-in — only an explicit sign-out or the server actually rejecting your session ends it. If your session does expire on the server side, you'll see ''Your session expired. Please sign in again.''
Once you're in, the app keeps your session so you don't sign in every launch. On a cold start with no network it still opens your hub from the last saved copy of your profile rather than bouncing you back to sign-in. Only an explicit sign-out or the server actually rejecting your session ends it. If your session does expire on the server side, you'll see ''Your session expired. Please sign in again.''
== Signing out ==
+ Sign out from the '''More''' tab (see [[Your profile and More]]): open it, scroll to the account section, and tap '''Sign out'''. A confirmation asks ''Sign out?''; confirm to end the session on this device and return to the sign-in screen.
Sign out from the '''More''' tab (see [[your-profile-and-more|Your profile and the You tab]]): open it, scroll to the account section, and tap '''Sign out'''. A confirmation asks ''Sign out?''; confirm to end the session on this device and return to the sign-in screen.
== Deleting your account ==
+ The same account section has '''Delete Account'''. It permanently deletes your account and all your Loopa health data. You confirm the request by email, and there is a '''30-day grace period''' before anything is erased, so you can change your mind. Deletion is handled entirely in-app — no browser, no emailed-link detour — and you're signed out on every device once it's scheduled.
The same account section has '''Delete Account'''. It permanently deletes your account and all your Loopa health data. You confirm the request by email, and there is a '''30-day grace period''' before anything is erased, so you can change your mind. Deletion is handled entirely in-app (no browser, no emailed-link detour) and you're signed out on every device once it's scheduled.
== See also ==
* [[Using the iOS app]]
* [[Onboarding and first setup]]
* [[The app layout and tabs]]
+ * [[Your profile and More]]
* [[your-profile-and-more|Your profile and the You tab]]
* [[subscription-and-the-full-dossier|Subscription and the full report]]
[[Category:The iOS app]]
[[Category:Loopa]]

''Part of the [[Using the iOS app|Loopa iOS app]] guide.''

'''Loopa''' signs you in natively: email and password — and a verification code if you use two-factor — all happen inside the app, with no web page or browser hand-off at any point. This page walks the launch splash, the sign-in screen, registering a new account, two-factor, the Terms and Privacy screens, signing out, and deleting your account. For the whole app, start at [[Using the iOS app]].

== Launching the app == On a cold start the first thing you see is the '''splash''' — the Loopa mark settling onto the light background, the '''LOOPA''' wordmark, and the tagline ''Your health, day by day.'' It respects Reduce Motion. The launch screen paints the same light field instantly, so there is no flash while the app loads. After a moment the splash fades and the app decides where to send you: the sign-in screen if you're logged out, or straight to your health hub if a session is already stored.

The app is locked to the Loopa community, so there is no server or community picker to choose — you land on sign-in directly. The whole app runs in a light theme by design.

== Signing in == The '''sign-in screen''' shows the logo, and two fields:

  • '''Email''' — your account email.
  • '''Password''' — your password.

Tap '''Open your journal''' to sign in. The button stays disabled until both fields are filled. If the email or password is wrong, a red banner explains what happened and the phone gives an error tap. Sign-in is fully native — your credentials are checked over a secure connection and no web view is ever shown.

== Two-factor (verification code) == If your account has two-factor authentication turned on, entering the right password moves you to the '''verification code''' step. The header changes to ''Enter your verification code'' and a single centered field appears for your '''6-digit code''' (from your authenticator app, or a backup code). Tap '''Verify''' to finish; the button stays disabled until you've entered six digits. '''Cancel''' discards the code and returns you to the email-and-password form.

== Creating an account == New members tap '''New here? Create your account →''' below the sign-in fields. That opens the '''Register''' sheet with three fields:

  • '''Email'''
  • '''Password''' (8 or more characters)
  • '''Confirm password''' (must match)

The '''Create account''' button lights up once the email looks valid and the two passwords match. After you register, the app tells you to '''check your email''' — a verification link is sent to the address you used. Confirm it, come back, and sign in.

There's also a '''What Loopa tracks →''' link that opens an in-app overview of what the app does — AI meal planning, photo and barcode logging, the allergen guard, an honest weight forecast, the H³ habit helper, and encrypted vitals. That too is a native screen, not a web page. See [[Onboarding and first setup]] for what happens after you first sign in.

== Terms and Privacy == Just above the register link the screen reads ''By continuing you agree to our'' with two tappable links: '''Terms of Use (EULA)''' and '''Privacy Policy'''. Each opens the document '''inside the app''' as scrollable, selectable text — no browser, no external link. If a document can't load, the screen says so and lets you try again.

== Staying signed in and offline == Once you're in, the app keeps your session so you don't sign in every launch. On a cold start with no network it still opens your hub from the last saved copy of your profile rather than bouncing you back to sign-in — only an explicit sign-out or the server actually rejecting your session ends it. If your session does expire on the server side, you'll see ''Your session expired. Please sign in again.''

== Signing out == Sign out from the '''More''' tab (see [[Your profile and More]]): open it, scroll to the account section, and tap '''Sign out'''. A confirmation asks ''Sign out?''; confirm to end the session on this device and return to the sign-in screen.

== Deleting your account == The same account section has '''Delete Account'''. It permanently deletes your account and all your Loopa health data. You confirm the request by email, and there is a '''30-day grace period''' before anything is erased, so you can change your mind. Deletion is handled entirely in-app — no browser, no emailed-link detour — and you're signed out on every device once it's scheduled.

== See also ==

  • [[Using the iOS app]]
  • [[Onboarding and first setup]]
  • [[The app layout and tabs]]
  • [[Your profile and More]]
  • [[subscription-and-the-full-dossier|Subscription and the full report]]

[[Category:The iOS app]] [[Category:Loopa]]

''Part of the [[Using the iOS app|Loopa iOS app]] guide.''

'''Loopa''' signs you in natively: email and password — and a verification code if you use two-factor — all happen inside the app, with no web page or browser hand-off at any point. This page walks the launch splash, the sign-in screen, registering a new account, two-factor, the Terms and Privacy screens, signing out, and deleting your account. For the whole app, start at [[Using the iOS app]].

== Launching the app ==
On a cold start the first thing you see is the '''splash''' — the Loopa mark settling onto the light background, the '''LOOPA''' wordmark, and the tagline ''Your health, day by day.'' It respects Reduce Motion. The launch screen paints the same light field instantly, so there is no flash while the app loads. After a moment the splash fades and the app decides where to send you: the sign-in screen if you're logged out, or straight to your health hub if a session is already stored.

The app is locked to the Loopa community, so there is no server or community picker to choose — you land on sign-in directly. The whole app runs in a light theme by design.

== Signing in ==
The '''sign-in screen''' shows the logo, and two fields:
* '''Email''' — your account email.
* '''Password''' — your password.

Tap '''Open your journal''' to sign in. The button stays disabled until both fields are filled. If the email or password is wrong, a red banner explains what happened and the phone gives an error tap. Sign-in is fully native — your credentials are checked over a secure connection and no web view is ever shown.

== Two-factor (verification code) ==
If your account has two-factor authentication turned on, entering the right password moves you to the '''verification code''' step. The header changes to ''Enter your verification code'' and a single centered field appears for your '''6-digit code''' (from your authenticator app, or a backup code). Tap '''Verify''' to finish; the button stays disabled until you've entered six digits. '''Cancel''' discards the code and returns you to the email-and-password form.

== Creating an account ==
New members tap '''New here? Create your account →''' below the sign-in fields. That opens the '''Register''' sheet with three fields:
* '''Email'''
* '''Password''' (8 or more characters)
* '''Confirm password''' (must match)

The '''Create account''' button lights up once the email looks valid and the two passwords match. After you register, the app tells you to '''check your email''' — a verification link is sent to the address you used. Confirm it, come back, and sign in.

There's also a '''What Loopa tracks →''' link that opens an in-app overview of what the app does — AI meal planning, photo and barcode logging, the allergen guard, an honest weight forecast, the H³ habit helper, and encrypted vitals. That too is a native screen, not a web page. See [[Onboarding and first setup]] for what happens after you first sign in.

== Terms and Privacy ==
Just above the register link the screen reads ''By continuing you agree to our'' with two tappable links: '''Terms of Use (EULA)''' and '''Privacy Policy'''. Each opens the document '''inside the app''' as scrollable, selectable text — no browser, no external link. If a document can't load, the screen says so and lets you try again.

== Staying signed in and offline ==
Once you're in, the app keeps your session so you don't sign in every launch. On a cold start with no network it still opens your hub from the last saved copy of your profile rather than bouncing you back to sign-in — only an explicit sign-out or the server actually rejecting your session ends it. If your session does expire on the server side, you'll see ''Your session expired. Please sign in again.''

== Signing out ==
Sign out from the '''More''' tab (see [[Your profile and More]]): open it, scroll to the account section, and tap '''Sign out'''. A confirmation asks ''Sign out?''; confirm to end the session on this device and return to the sign-in screen.

== Deleting your account ==
The same account section has '''Delete Account'''. It permanently deletes your account and all your Loopa health data. You confirm the request by email, and there is a '''30-day grace period''' before anything is erased, so you can change your mind. Deletion is handled entirely in-app — no browser, no emailed-link detour — and you're signed out on every device once it's scheduled.

== See also ==
* [[Using the iOS app]]
* [[Onboarding and first setup]]
* [[The app layout and tabs]]
* [[Your profile and More]]
* [[subscription-and-the-full-dossier|Subscription and the full report]]

[[Category:The iOS app]]
[[Category:Loopa]]