'''A Loopa Coach is an independent person who works with you on your health, and who invited you to Loopa through their own link.''' If you did not join through a coach's link, you do not have one, and nothing on this page applies to you.
This page is about what a coach can and cannot see, and how you change it.
== Do I have a coach? ==
Only if you joined through one. Go to '''Settings → Your coach''' in the app or on the web. If the page says you do not have a coach, that is the whole answer — nobody is looking at anything of yours.
== What your coach can see ==
'''Nothing, until you turn it on.''' Every category starts off. You choose them one at a time on the '''Your coach''' screen:
- Weight and body measurements
- Activity and workouts
- Fasting windows
- Food log, calories and macros
- Cycle tracking
- Supplements and medications
- Streaks and how consistently you log
A category you have not turned on is not there for them at all. It is not blurred, it is not greyed out, and it does not show as "3 entries hidden" — because a count of what you kept back is itself a disclosure. They simply do not see it.
Your coach sees a '''summary''', not your diary: a weight trend, when you last logged something, how consistent you have been. They do not read your individual entries.
== Turning it off ==
Use the same switch. Two things are worth knowing:
'''Switching a category off closes the history too.''' It is not "from today onwards". Permission is checked every single time your coach opens anything, so a category you turn off is closed even for the weeks they could already see. There is no copy sitting on their side.
'''"Stop sharing everything" does all of them at once.''' It is one button on the same screen.
== You can see when they looked ==
Every time your coach opens one of your categories, it is recorded — who, which category, and when. Ask at '''privacy@mobieus.io''' and we will tell you what that record says for you.
== Leaving a coach ==
'''Leave this coach''' on the same screen ends the relationship. Blocking them does the same thing more forcefully and also stops them contacting you.
Either way, '''nothing about your subscription changes'''. Not your price, not your renewal date, not your access to the forum you joined, and not a single thing you have logged. None of it belongs to the coach.
== The money, plainly ==
Your coach is paid a commission on Loopa Premium subscriptions that start through their link. That is why they are not our employee and why we treat what they can see as a disclosure to someone outside Loopa rather than as something internal. We tell you this on the consent screen itself, not in a footnote.
== Meal plans a coach sends you ==
A coach can build a meal plan for you. It is generated against '''your''' calorie and macro targets, '''your''' diet style and '''your''' food exclusions — the coach picks how many days, not what is in it, and a plan that breaks one of your exclusions is refused outright rather than sent with a warning.
It arrives as an '''offer'''. Nothing enters your planner until you tap to start it, and turning one down is a normal answer. If you decline, your coach is told, along with your reason if you give one.
== What a coach is not ==
'''A coach gives general wellness guidance. That is not medical advice.''' They cannot diagnose you, they cannot tell you to start, stop or change a medication, and anything clinical belongs with your own clinician. The agreement every coach signs says so.
If a coach ever pressures you to turn a category on, tells you something clinical, or presents a meal plan as something you have to follow, tell us at '''support@mobieus.io'''.
== The blue check, and the other badge ==
There are two different marks and they answer two different questions.
'''The blue check is mobieusVerified.''' Every coach has one. It means a person at Mobieus checked a government ID and a short selfie video and confirmed the coach is who they say they are. A coach cannot take a single client without it, and it costs them $5 a month, which they pay. That is the mark that matters for trust: whatever else is true, there is a real, identifiable person behind the name.
'''The credential badge is separate, and optional.''' Coaches do not have to be licensed or certified to coach on Loopa — plenty of good ones are not. We ask, and if they claim something we check it with whoever issued it and show it. If they claim nothing, they coach without it. A coach with no credential badge has not failed anything; they answered honestly.
A claim we have not yet checked is never displayed as though we had.
See also: [[Your data and privacy]], [[Deleting your account]], [[Community rules and reporting]].
'''A Loopa Coach is an independent person who works with you on your health, and who invited you to Loopa through their own link.''' If you did not join through a coach's link, you do not have one, and nothing on this page applies to you. This page is about what a coach can and cannot see, and how you change it. == Do I have a coach? == Only if you joined through one. Go to '''Settings → Your coach''' in the app or on the web. If the page says you do not have a coach, that is the whole answer — nobody is looking at anything of yours. == What your coach can see == '''Nothing, until you turn it on.''' Every category starts off. You choose them one at a time on the '''Your coach''' screen: * Weight and body measurements * Activity and workouts * Fasting windows * Food log, calories and macros * Cycle tracking * Supplements and medications * Streaks and how consistently you log A category you have not turned on is not there for them at all. It is not blurred, it is not greyed out, and it does not show as "3 entries hidden" — because a count of what you kept back is itself a disclosure. They simply do not see it. Your coach sees a '''summary''', not your diary: a weight trend, when you last logged something, how consistent you have been. They do not read your individual entries. == Turning it off == Use the same switch. Two things are worth knowing: '''Switching a category off closes the history too.''' It is not "from today onwards". Permission is checked every single time your coach opens anything, so a category you turn off is closed even for the weeks they could already see. There is no copy sitting on their side. '''"Stop sharing everything" does all of them at once.''' It is one button on the same screen. == You can see when they looked == Every time your coach opens one of your categories, it is recorded — who, which category, and when. Ask at '''privacy@mobieus.io''' and we will tell you what that record says for you. == Leaving a coach == '''Leave this coach''' on the same screen ends the relationship. Blocking them does the same thing more forcefully and also stops them contacting you. Either way, '''nothing about your subscription changes'''. Not your price, not your renewal date, not your access to the forum you joined, and not a single thing you have logged. None of it belongs to the coach. == The money, plainly == Your coach is paid a commission on Loopa Premium subscriptions that start through their link. That is why they are not our employee and why we treat what they can see as a disclosure to someone outside Loopa rather than as something internal. We tell you this on the consent screen itself, not in a footnote. == Meal plans a coach sends you == A coach can build a meal plan for you. It is generated against '''your''' calorie and macro targets, '''your''' diet style and '''your''' food exclusions — the coach picks how many days, not what is in it, and a plan that breaks one of your exclusions is refused outright rather than sent with a warning. It arrives as an '''offer'''. Nothing enters your planner until you tap to start it, and turning one down is a normal answer. If you decline, your coach is told, along with your reason if you give one. == What a coach is not == '''A coach gives general wellness guidance. That is not medical advice.''' They cannot diagnose you, they cannot tell you to start, stop or change a medication, and anything clinical belongs with your own clinician. The agreement every coach signs says so. If a coach ever pressures you to turn a category on, tells you something clinical, or presents a meal plan as something you have to follow, tell us at '''support@mobieus.io'''. == The blue check, and the other badge == There are two different marks and they answer two different questions. '''The blue check is mobieusVerified.''' Every coach has one. It means a person at Mobieus checked a government ID and a short selfie video and confirmed the coach is who they say they are. A coach cannot take a single client without it, and it costs them $5 a month, which they pay. That is the mark that matters for trust: whatever else is true, there is a real, identifiable person behind the name. '''The credential badge is separate, and optional.''' Coaches do not have to be licensed or certified to coach on Loopa — plenty of good ones are not. We ask, and if they claim something we check it with whoever issued it and show it. If they claim nothing, they coach without it. A coach with no credential badge has not failed anything; they answered honestly. A claim we have not yet checked is never displayed as though we had. See also: [[Your data and privacy]], [[Deleting your account]], [[Community rules and reporting]].
