'''A Loopa Coach is an independent person who works with you on your health.''' If you do not have one, nothing on this page applies to you and the coach screens do not appear in your app at all.
This page is about what a coach can and cannot see, and how you change it.
== How you get a coach ==
'''By tapping a link a coach gave you, and only that way.''' There is no directory and no code to type. A coach hands their link to a specific person.
Two things can happen when you tap it. If you do not have a Loopa account yet, you sign up and arrive with that coach. If you already have one, you join them there and then. That second route is new as of 20 August 2026; before it, the link only worked for people who were not members yet, which meant the feature was only available to people who did not use Loopa.
== One coach at a time ==
'''You have one coach, and joining a new one ends the last.''' It happens in the same act, so changing coach is one decision rather than two, and Loopa tells you who you left.
What ending a relationship does, immediately:
- '''Their forum closes for you.''' You keep every post you wrote in it.
- '''Every sharing category switches off.''' There is no category left on for a coach who is no longer yours.
- '''Anything you had shown them is withdrawn from their view.''' See [[sharing-workouts-with-your-coach|Sharing a workout with your coach]].
'''What they sent you stays yours.''' Past notes and recommendations remain in your own history where you can still read them, and a routine you accepted stays in your library. Your subscription, your price and everything you have logged are untouched.
== Do I have a coach? ==
Open '''You → Preferences → Your coach''' in the app, or the same screen on the web. If the row is not there, you do not have a coach, and that is the whole answer. Nobody is looking at anything of yours.
== What your coach can see ==
'''Nothing, until you turn it on.''' Every category starts off. You choose them one at a time on the '''Your coach''' screen:
- Weight and how it is trending
- Steps, active minutes and calories burned
- Your training log: sessions, exercises, sets, reps and weights
- Body measurements you record
- Progress photos
- Fasting windows
- Food log, calories and macros
- Cycle tracking
- Supplements and medications
- Streaks and how consistently you log
Workouts, body measurements and progress photos are three separate choices. Sharing your training log does not share your measurements, and neither one shares your photos.
A category you have not turned on is not there for them at all. It is not blurred, it is not grayed out, and it does not show as "3 entries hidden", because a count of what you kept back is itself a disclosure. They simply do not see it.
Your coach sees a '''summary''', not your diary: a weight trend, when you last logged something, how consistent you have been. They do not read your individual entries.
== Turning it off ==
Use the same switch. Two things are worth knowing:
'''Switching a category off closes the history too.''' It is not "from today onward". Permission is checked every single time your coach opens anything, so a category you turn off is closed even for the weeks they could already see. There is no copy sitting on their side.
'''"Stop sharing everything" does all of them at once.''' It is one button on the same screen.
== You can see when they looked ==
Every time your coach opens one of your categories, it is recorded, and you can read that record yourself, under '''Who looked, and when''' on the same screen. You do not have to ask anyone.
Each entry says which coach, which categories, when, and (this part is new as of 20 August 2026) '''whether they were glancing at their list of clients or had opened you specifically'''. Those are genuinely different things and we used to record them identically, which made the record overstate: if your coach opened their client list nine times, it said they had looked at your weight nine times. Now it distinguishes them, so a busy-looking week means what it says.
If something in that record does not look right, write to '''privacy@mobieus.io'''.
== Leaving a coach ==
'''Leave this coach''', under Sharing controls, ends the relationship. Blocking them does the same thing more forcefully and also stops them contacting you. Either way their forum closes for you, every category switches off, and anything you had shown them is withdrawn. That happens in that moment, not overnight.
If you later change your mind and tap their link again, you rejoin with '''every category off''', exactly like a new client. Nothing you switched off comes back on by itself.
Either way, '''nothing about your subscription changes'''. Not your price, not your renewal date, not your access to the forum you joined, and not a single thing you have logged. None of it belongs to the coach.
== The money, plainly ==
Your coach is paid a commission on Loopa Premium subscriptions that start through their link. That is why they are not our employee and why we treat what they can see as a disclosure to someone outside Loopa rather than as something internal. We tell you this on the consent screen itself, not in a footnote.
== Meal plans a coach sends you ==
A coach can build a meal plan for you. It is generated against '''your''' calorie and macro targets, '''your''' diet style and '''your''' food exclusions. The coach picks how many days, not what is in it, and a plan that breaks one of your exclusions is refused outright rather than sent with a warning.
It arrives as an '''offer'''. Nothing enters your planner until you tap to start it, and turning one down is a normal answer. If you decline, your coach is told, along with your reason if you give one.
== Routines a coach sends you, and sessions you show them ==
Two things move between you and your coach, and each one waits for somebody to press something.
'''A coach can recommend''' a routine they wrote, or point at a session of yours they would like you to repeat. You '''accept''' it, which puts a copy of the routine in your own library where it stays yours, including after the relationship ends. Or you '''decline''' it, and nothing in your account changes. A coach can send a small number of these a day.
'''You can show your coach one session''' (a single workout or activity, with a note if you want to add one) without opening a whole sharing category. You choose the item, nothing goes automatically, and you can withdraw it at any time. The first time you share with a coach, Loopa shows you what they will see and records that you agreed.
[[sharing-workouts-with-your-coach|Sharing a workout with your coach]] covers both in full.
== What a coach is not ==
'''A coach gives general wellness guidance. That is not medical advice.''' They cannot diagnose you, they cannot tell you to start, stop or change a medication, and anything clinical belongs with your own clinician. The agreement every coach signs says so.
A coach also cannot change anything in your account, and what they can send you is limited: a few short notes a day and a couple of posts to their group. That limit is deliberate: somebody who is paid on your subscription should not be able to use your app as a mailing list.
If a coach ever pressures you to turn a category on, tells you something clinical, or presents a meal plan as something you have to follow, tell us at '''support@mobieus.io'''.
== The blue check, and the other badge ==
There are two different marks and they answer two different questions.
'''The blue check is mobieusVerified.''' Every coach has one. It means a person at Mobieus checked a government ID and a short selfie video and confirmed the coach is who they say they are. A coach cannot take a single client without it, and Loopa covers the cost. Coaches are not charged for it. That is the mark that matters for trust: whatever else is true, there is a real, identifiable person behind the name.
'''The credential badge is separate, and optional.''' Coaches do not have to be licensed or certified to coach on Loopa, and plenty of good ones are not. We ask, and if they claim something we check it with whoever issued it and show it. If they claim nothing, they coach without it. A coach with no credential badge has not failed anything; they answered honestly.
A claim we have not yet checked is never displayed as though we had.
See also: [[what-your-coach-can-see|What your coach can see]], [[sharing-workouts-with-your-coach|Sharing a workout with your coach]], [[Your data and privacy]], [[Deleting your account]], [[Community rules and reporting]].
'''A Loopa Coach is an independent person who works with you on your health.''' If you do not have one, nothing on this page applies to you and the coach screens do not appear in your app at all. This page is about what a coach can and cannot see, and how you change it. == How you get a coach == '''By tapping a link a coach gave you, and only that way.''' There is no directory and no code to type. A coach hands their link to a specific person. Two things can happen when you tap it. If you do not have a Loopa account yet, you sign up and arrive with that coach. If you already have one, you join them there and then. That second route is new as of 20 August 2026; before it, the link only worked for people who were not members yet, which meant the feature was only available to people who did not use Loopa. == One coach at a time == '''You have one coach, and joining a new one ends the last.''' It happens in the same act, so changing coach is one decision rather than two, and Loopa tells you who you left. What ending a relationship does, immediately: * '''Their forum closes for you.''' You keep every post you wrote in it. * '''Every sharing category switches off.''' There is no category left on for a coach who is no longer yours. * '''Anything you had shown them is withdrawn from their view.''' See [[sharing-workouts-with-your-coach|Sharing a workout with your coach]]. '''What they sent you stays yours.''' Past notes and recommendations remain in your own history where you can still read them, and a routine you accepted stays in your library. Your subscription, your price and everything you have logged are untouched. == Do I have a coach? == Open '''You → Preferences → Your coach''' in the app, or the same screen on the web. If the row is not there, you do not have a coach, and that is the whole answer. Nobody is looking at anything of yours. == What your coach can see == '''Nothing, until you turn it on.''' Every category starts off. You choose them one at a time on the '''Your coach''' screen: * Weight and how it is trending * Steps, active minutes and calories burned * Your training log: sessions, exercises, sets, reps and weights * Body measurements you record * Progress photos * Fasting windows * Food log, calories and macros * Cycle tracking * Supplements and medications * Streaks and how consistently you log Workouts, body measurements and progress photos are three separate choices. Sharing your training log does not share your measurements, and neither one shares your photos. A category you have not turned on is not there for them at all. It is not blurred, it is not grayed out, and it does not show as "3 entries hidden", because a count of what you kept back is itself a disclosure. They simply do not see it. Your coach sees a '''summary''', not your diary: a weight trend, when you last logged something, how consistent you have been. They do not read your individual entries. == Turning it off == Use the same switch. Two things are worth knowing: '''Switching a category off closes the history too.''' It is not "from today onward". Permission is checked every single time your coach opens anything, so a category you turn off is closed even for the weeks they could already see. There is no copy sitting on their side. '''"Stop sharing everything" does all of them at once.''' It is one button on the same screen. == You can see when they looked == Every time your coach opens one of your categories, it is recorded, and you can read that record yourself, under '''Who looked, and when''' on the same screen. You do not have to ask anyone. Each entry says which coach, which categories, when, and (this part is new as of 20 August 2026) '''whether they were glancing at their list of clients or had opened you specifically'''. Those are genuinely different things and we used to record them identically, which made the record overstate: if your coach opened their client list nine times, it said they had looked at your weight nine times. Now it distinguishes them, so a busy-looking week means what it says. If something in that record does not look right, write to '''privacy@mobieus.io'''. == Leaving a coach == '''Leave this coach''', under Sharing controls, ends the relationship. Blocking them does the same thing more forcefully and also stops them contacting you. Either way their forum closes for you, every category switches off, and anything you had shown them is withdrawn. That happens in that moment, not overnight. If you later change your mind and tap their link again, you rejoin with '''every category off''', exactly like a new client. Nothing you switched off comes back on by itself. Either way, '''nothing about your subscription changes'''. Not your price, not your renewal date, not your access to the forum you joined, and not a single thing you have logged. None of it belongs to the coach. == The money, plainly == Your coach is paid a commission on Loopa Premium subscriptions that start through their link. That is why they are not our employee and why we treat what they can see as a disclosure to someone outside Loopa rather than as something internal. We tell you this on the consent screen itself, not in a footnote. == Meal plans a coach sends you == A coach can build a meal plan for you. It is generated against '''your''' calorie and macro targets, '''your''' diet style and '''your''' food exclusions. The coach picks how many days, not what is in it, and a plan that breaks one of your exclusions is refused outright rather than sent with a warning. It arrives as an '''offer'''. Nothing enters your planner until you tap to start it, and turning one down is a normal answer. If you decline, your coach is told, along with your reason if you give one. == Routines a coach sends you, and sessions you show them == Two things move between you and your coach, and each one waits for somebody to press something. '''A coach can recommend''' a routine they wrote, or point at a session of yours they would like you to repeat. You '''accept''' it, which puts a copy of the routine in your own library where it stays yours, including after the relationship ends. Or you '''decline''' it, and nothing in your account changes. A coach can send a small number of these a day. '''You can show your coach one session''' (a single workout or activity, with a note if you want to add one) without opening a whole sharing category. You choose the item, nothing goes automatically, and you can withdraw it at any time. The first time you share with a coach, Loopa shows you what they will see and records that you agreed. [[sharing-workouts-with-your-coach|Sharing a workout with your coach]] covers both in full. == What a coach is not == '''A coach gives general wellness guidance. That is not medical advice.''' They cannot diagnose you, they cannot tell you to start, stop or change a medication, and anything clinical belongs with your own clinician. The agreement every coach signs says so. A coach also cannot change anything in your account, and what they can send you is limited: a few short notes a day and a couple of posts to their group. That limit is deliberate: somebody who is paid on your subscription should not be able to use your app as a mailing list. If a coach ever pressures you to turn a category on, tells you something clinical, or presents a meal plan as something you have to follow, tell us at '''support@mobieus.io'''. == The blue check, and the other badge == There are two different marks and they answer two different questions. '''The blue check is mobieusVerified.''' Every coach has one. It means a person at Mobieus checked a government ID and a short selfie video and confirmed the coach is who they say they are. A coach cannot take a single client without it, and Loopa covers the cost. Coaches are not charged for it. That is the mark that matters for trust: whatever else is true, there is a real, identifiable person behind the name. '''The credential badge is separate, and optional.''' Coaches do not have to be licensed or certified to coach on Loopa, and plenty of good ones are not. We ask, and if they claim something we check it with whoever issued it and show it. If they claim nothing, they coach without it. A coach with no credential badge has not failed anything; they answered honestly. A claim we have not yet checked is never displayed as though we had. See also: [[what-your-coach-can-see|What your coach can see]], [[sharing-workouts-with-your-coach|Sharing a workout with your coach]], [[Your data and privacy]], [[Deleting your account]], [[Community rules and reporting]].
