Author
Patrick Bass Submitted
Aug 26, 2026 2:48am Summary
Organizations, and the coach-client exchange
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'''If you run a gym, a club, a team or a workplace group inside Loopa, this page is the admin side of it.''' Members join with your code, get a private room and your challenges, and that is the whole of what an organization touches.
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[[joining-an-organization|Joining an organization]] is the same story from a member's side. Send them there rather than paraphrasing it.
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== What an organization is ==
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'''A room and a scoreboard.''' A private forum space for your members, and challenges you create for them. That is the complete list, and the shortness of it is the design.
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'''An organization cannot see health data — any of it, by any route.''' Not a member's food log, weight, workouts, activity, measurements, photos, cycle or vital signs. Not for an admin, and not for the person who owns the organization. There is no permission for it to hold, so there is nothing to switch on and nothing to ask us for.
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If you want to work on somebody's training, that is a different thing: [[loopa-coach|Loopa Coach]]. A person applies to coach, each member chooses them, and the member decides category by category what to share. Running the gym does not make you anybody's coach.
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== Inviting people ==
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Your '''join code''' is on your organization screen, and you hand it out however suits you — printed at the front desk, in a welcome email, on a poster by the rack.
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* '''Codes never contain O, I, L, U, 0 or 1.''' Those are the characters people misread, and Loopa will not guess at a mistype, because a repaired one could land somebody in a different organization without their knowing.
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* '''Rotate the code''' when it has traveled further than you meant it to. The old one stops working immediately and '''nobody is removed''' — everyone already in stays in.
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* Somebody joining sees your organization's name before anything happens, so they can check they are in the right place.
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'''A member belongs to one organization at a time.''' Somebody who joins yours leaves their previous one in the same act, and their app tells them so.
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== Members and roles ==
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Two roles, and the difference between them is the tools:
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* '''Member''' — the room, and the challenges.
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* '''Admin''' — the same, plus everything on this page.
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'''Promote''' a member to admin or '''demote''' one from the members list. '''Remove''' somebody and they lose the room and any of your challenges still running immediately.
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'''If you run a gym, a club, a team or a group of friends inside Loopa, this is the owner's overview.''' It is short on purpose: each piece has a page of its own, and this one says what the job is and where to go.
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Three things that will save you a support message:
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An organization is '''a private room and a set of challenges'''. That is the whole of what one touches, and the shortness of that list is the design.
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* '''There is always at least one admin.''' Loopa refuses to remove or demote the last one. Promote somebody else first.
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* '''Removing somebody deletes nothing of theirs.''' Their posts stay, their own records stay, and results they already put on a leaderboard stay there.
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* '''Somebody who left and rejoins comes back as an ordinary member''', whatever they were before. Moderation authority is granted again on purpose rather than restored by itself.
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== The four pages ==
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== Challenges ==
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* '''[[creating-an-organization|Creating an organization]]'''. What one is, starting it, the name, the description, the picture, the accent color, and what an organization can never see.
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* '''[[inviting-and-managing-members|Inviting and managing members]]'''. The invite code and link, rotating and expiry, the three roles, promoting, removing, muting, transferring and deleting.
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* '''[[running-an-organization-challenge|Running an organization challenge]]'''. Creating a contest, the seven measures, the window, named and anonymous leaderboards, and closing one.
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* '''[[organization-forum-guidelines|Organization forum guidelines]]'''. How the room is moderated, and how reporting works inside it.
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Create a challenge from your organization screen: give it a name, choose what it measures, how it scores and when it runs. Your members can enter it or ignore it.
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Send members to '''[[joining-an-organization|Joining an organization]]''' rather than paraphrasing it.
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'''The leaderboard belongs to the people in the contest.''' Everybody in your organization can see that a challenge exists, what it measures, when it runs and how many people entered. The board itself is for the people who joined — that is what they were told when they entered, and it is what Loopa holds to.
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== The owner ==
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'''Closing a challenge ends it rather than erases it.''' The results stand and the board stays readable.
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'''An organization has exactly one owner, and it is whoever created it.''' The owner does everything an admin does, plus the decisions nobody else can make: promoting and demoting admins, transferring the organization, and deleting it. Those three, along with starting an organization in the first place, are the part of running one that needs Loopa Premium.
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One thing to weigh when you set up a weight challenge: scoring by '''percentage''' keeps everybody's actual weight private, while an absolute-weight challenge shows each person's change in raw units to the others. Loopa says so on the screen where you choose.
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'''Being a member, an admin, a moderator of the room or a competitor in a challenge is free for everybody''', including on Loopa Basic. Nobody you invite is ever asked to buy anything.
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== Your room ==
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'''An owner cannot simply leave.''' Hand the organization to another member, or delete it. Admins and members leave with one tap.
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Your organization's room is a private forum space. Admins can lock, pin and remove posts '''in that room''', and nowhere else in Loopa.
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== Running more than one ==
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'''Loopa's own moderation still sits above yours.''' The Community Guidelines apply in your room exactly as they do everywhere else, and our moderators can act in it. See [[community-rules-and-reporting|Community rules and reporting]].
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'''There is no limit.''' Create as many as you have reason to run and belong to as many as you like. Each one is completely separate, with its own members, room, challenges, invite code and color, and your role can be different in each.
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Members keep everything they wrote, including after they leave.
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== What an organization can never see ==
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== Earning ==
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'''No health data reaches an organization, by any route, for any role.''' Not a member's food log, weight, workouts, activity, measurements, progress photos, cycle or vital signs. Not for an admin, and not for you.
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Every organization is a Loopa partner and earns on purchases its members make. '''The numbers live in the partner portal in your browser''' — earnings, statements and payouts are all there.
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There is no permission for it to hold, so there is nothing to switch on, nothing to ask us for, and nothing that could be granted by mistake.
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Inside the app you see your partner code, whether it is linked, and how many members you currently have. Attribution starts when somebody joins and stops when they leave.
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If you want to work on an individual's training, that is [[loopa-coach|Loopa Coach]]: a person that member chose, who sees only the categories that member switched on, one at a time. Running the group does not make you anybody's coach.
== What to tell a member who asks ==
* '''"Can you see what I eat?"''' No. Nothing you log reaches the organization, and there is no setting that would change that.
* '''"What do I actually get?"''' The room, and the challenges.
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* '''"What happens if I leave?"''' The room closes, you come out of any challenge of ours still running, and your account, your history and your subscription are untouched.
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* '''"Does it cost me anything?"''' No. Joining, posting, entering a challenge and appearing on a leaderboard are free for everybody.
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* '''"What happens if I leave?"''' The room closes, you come out of any of our challenges still running, and your account, your history and your subscription are untouched.
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== If an organization is suspended or closed ==
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== If an organization is suspended ==
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The room shuts and nobody new can join. Members keep every post they wrote and everything they have logged, nothing of theirs is deleted, and anybody can always walk out of an organization that has been shut.
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The room goes '''read-only'''. It is still readable, nobody new can join, nobody can post, and any member can leave. Nothing anybody logged is affected.
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See also: [[joining-an-organization|Joining an organization]], [[loopa-coach|Loopa Coach]], [[community-rules-and-reporting|Community rules and reporting]], [[trending-and-leaderboards|Trending & Leaderboards]].
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See also: [[creating-an-organization|Creating an organization]], [[inviting-and-managing-members|Inviting and managing members]], [[running-an-organization-challenge|Running an organization challenge]], [[organization-forum-guidelines|Organization forum guidelines]], [[joining-an-organization|Joining an organization]], [[loopa-coach|Loopa Coach]].
'''If you run a gym, a club, a team or a workplace group inside Loopa, this page is the admin side of it.''' Members join with your code, get a private room and your challenges, and that is the whole of what an organization touches.
[[joining-an-organization|Joining an organization]] is the same story from a member's side. Send them there rather than paraphrasing it.
== What an organization is ==
'''A room and a scoreboard.''' A private forum space for your members, and challenges you create for them. That is the complete list, and the shortness of it is the design.
'''An organization cannot see health data — any of it, by any route.''' Not a member's food log, weight, workouts, activity, measurements, photos, cycle or vital signs. Not for an admin, and not for the person who owns the organization. There is no permission for it to hold, so there is nothing to switch on and nothing to ask us for.
If you want to work on somebody's training, that is a different thing: [[loopa-coach|Loopa Coach]]. A person applies to coach, each member chooses them, and the member decides category by category what to share. Running the gym does not make you anybody's coach.
== Inviting people ==
Your '''join code''' is on your organization screen, and you hand it out however suits you — printed at the front desk, in a welcome email, on a poster by the rack.
- '''Codes never contain O, I, L, U, 0 or 1.''' Those are the characters people misread, and Loopa will not guess at a mistype, because a repaired one could land somebody in a different organization without their knowing.
- '''Rotate the code''' when it has traveled further than you meant it to. The old one stops working immediately and '''nobody is removed''' — everyone already in stays in.
- Somebody joining sees your organization's name before anything happens, so they can check they are in the right place.
'''A member belongs to one organization at a time.''' Somebody who joins yours leaves their previous one in the same act, and their app tells them so.
== Members and roles ==
Two roles, and the difference between them is the tools:
- '''Member''' — the room, and the challenges.
- '''Admin''' — the same, plus everything on this page.
'''Promote''' a member to admin or '''demote''' one from the members list. '''Remove''' somebody and they lose the room and any of your challenges still running immediately.
Three things that will save you a support message:
- '''There is always at least one admin.''' Loopa refuses to remove or demote the last one. Promote somebody else first.
- '''Removing somebody deletes nothing of theirs.''' Their posts stay, their own records stay, and results they already put on a leaderboard stay there.
- '''Somebody who left and rejoins comes back as an ordinary member''', whatever they were before. Moderation authority is granted again on purpose rather than restored by itself.
== Challenges ==
Create a challenge from your organization screen: give it a name, choose what it measures, how it scores and when it runs. Your members can enter it or ignore it.
'''The leaderboard belongs to the people in the contest.''' Everybody in your organization can see that a challenge exists, what it measures, when it runs and how many people entered. The board itself is for the people who joined — that is what they were told when they entered, and it is what Loopa holds to.
'''Closing a challenge ends it rather than erases it.''' The results stand and the board stays readable.
One thing to weigh when you set up a weight challenge: scoring by '''percentage''' keeps everybody's actual weight private, while an absolute-weight challenge shows each person's change in raw units to the others. Loopa says so on the screen where you choose.
== Your room ==
Your organization's room is a private forum space. Admins can lock, pin and remove posts '''in that room''', and nowhere else in Loopa.
'''Loopa's own moderation still sits above yours.''' The Community Guidelines apply in your room exactly as they do everywhere else, and our moderators can act in it. See [[community-rules-and-reporting|Community rules and reporting]].
Members keep everything they wrote, including after they leave.
== Earning ==
Every organization is a Loopa partner and earns on purchases its members make. '''The numbers live in the partner portal in your browser''' — earnings, statements and payouts are all there.
Inside the app you see your partner code, whether it is linked, and how many members you currently have. Attribution starts when somebody joins and stops when they leave.
== What to tell a member who asks ==
- '''"Can you see what I eat?"''' No. Nothing you log reaches the organization, and there is no setting that would change that.
- '''"What do I actually get?"''' The room, and the challenges.
- '''"What happens if I leave?"''' The room closes, you come out of any challenge of ours still running, and your account, your history and your subscription are untouched.
== If an organization is suspended or closed ==
The room shuts and nobody new can join. Members keep every post they wrote and everything they have logged, nothing of theirs is deleted, and anybody can always walk out of an organization that has been shut.
See also: [[joining-an-organization|Joining an organization]], [[loopa-coach|Loopa Coach]], [[community-rules-and-reporting|Community rules and reporting]], [[trending-and-leaderboards|Trending & Leaderboards]].
'''If you run a gym, a club, a team or a workplace group inside Loopa, this page is the admin side of it.''' Members join with your code, get a private room and your challenges, and that is the whole of what an organization touches. [[joining-an-organization|Joining an organization]] is the same story from a member's side. Send them there rather than paraphrasing it. == What an organization is == '''A room and a scoreboard.''' A private forum space for your members, and challenges you create for them. That is the complete list, and the shortness of it is the design. '''An organization cannot see health data — any of it, by any route.''' Not a member's food log, weight, workouts, activity, measurements, photos, cycle or vital signs. Not for an admin, and not for the person who owns the organization. There is no permission for it to hold, so there is nothing to switch on and nothing to ask us for. If you want to work on somebody's training, that is a different thing: [[loopa-coach|Loopa Coach]]. A person applies to coach, each member chooses them, and the member decides category by category what to share. Running the gym does not make you anybody's coach. == Inviting people == Your '''join code''' is on your organization screen, and you hand it out however suits you — printed at the front desk, in a welcome email, on a poster by the rack. * '''Codes never contain O, I, L, U, 0 or 1.''' Those are the characters people misread, and Loopa will not guess at a mistype, because a repaired one could land somebody in a different organization without their knowing. * '''Rotate the code''' when it has traveled further than you meant it to. The old one stops working immediately and '''nobody is removed''' — everyone already in stays in. * Somebody joining sees your organization's name before anything happens, so they can check they are in the right place. '''A member belongs to one organization at a time.''' Somebody who joins yours leaves their previous one in the same act, and their app tells them so. == Members and roles == Two roles, and the difference between them is the tools: * '''Member''' — the room, and the challenges. * '''Admin''' — the same, plus everything on this page. '''Promote''' a member to admin or '''demote''' one from the members list. '''Remove''' somebody and they lose the room and any of your challenges still running immediately. Three things that will save you a support message: * '''There is always at least one admin.''' Loopa refuses to remove or demote the last one. Promote somebody else first. * '''Removing somebody deletes nothing of theirs.''' Their posts stay, their own records stay, and results they already put on a leaderboard stay there. * '''Somebody who left and rejoins comes back as an ordinary member''', whatever they were before. Moderation authority is granted again on purpose rather than restored by itself. == Challenges == Create a challenge from your organization screen: give it a name, choose what it measures, how it scores and when it runs. Your members can enter it or ignore it. '''The leaderboard belongs to the people in the contest.''' Everybody in your organization can see that a challenge exists, what it measures, when it runs and how many people entered. The board itself is for the people who joined — that is what they were told when they entered, and it is what Loopa holds to. '''Closing a challenge ends it rather than erases it.''' The results stand and the board stays readable. One thing to weigh when you set up a weight challenge: scoring by '''percentage''' keeps everybody's actual weight private, while an absolute-weight challenge shows each person's change in raw units to the others. Loopa says so on the screen where you choose. == Your room == Your organization's room is a private forum space. Admins can lock, pin and remove posts '''in that room''', and nowhere else in Loopa. '''Loopa's own moderation still sits above yours.''' The Community Guidelines apply in your room exactly as they do everywhere else, and our moderators can act in it. See [[community-rules-and-reporting|Community rules and reporting]]. Members keep everything they wrote, including after they leave. == Earning == Every organization is a Loopa partner and earns on purchases its members make. '''The numbers live in the partner portal in your browser''' — earnings, statements and payouts are all there. Inside the app you see your partner code, whether it is linked, and how many members you currently have. Attribution starts when somebody joins and stops when they leave. == What to tell a member who asks == * '''"Can you see what I eat?"''' No. Nothing you log reaches the organization, and there is no setting that would change that. * '''"What do I actually get?"''' The room, and the challenges. * '''"What happens if I leave?"''' The room closes, you come out of any challenge of ours still running, and your account, your history and your subscription are untouched. == If an organization is suspended or closed == The room shuts and nobody new can join. Members keep every post they wrote and everything they have logged, nothing of theirs is deleted, and anybody can always walk out of an organization that has been shut. See also: [[joining-an-organization|Joining an organization]], [[loopa-coach|Loopa Coach]], [[community-rules-and-reporting|Community rules and reporting]], [[trending-and-leaderboards|Trending & Leaderboards]].
