Author
Patrick Bass Submitted
Aug 19, 2026 9:29am Summary
Imported from the Mobieus knowledge base, operator sections removed
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## mobieusAI Assistant
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'''mobieusAI answers questions about how Loopa works.''' It reads the knowledge base and the forum threads you can already see, and it tells you where each part of its answer came from.
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The mobieusAI Assistant is a floating AI chat interface (✨ drawer) available to all members.
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It is '''free''' and available on the web, on iOS and on Android.
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### Opening the assistant
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== What it is for ==
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Click the ✨ button in the bottom-right corner of any page.
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"How do I log a meal I ate yesterday?" "Where is the fasting timer?" "Did anyone find a fix for the widget not refreshing?"
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### What it can do
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Questions about the '''app''' and about what people have '''posted'''. That is the whole scope, and the sources it can read are the reason: this knowledge base, and forum threads you have access to.
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- Answer questions about your community and the knowledge base, citing the pages and threads it drew from
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- Find forum threads on a topic and point you to them
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- Summarize a long thread into the key points
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== What it is not ==
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It is grounded in your community's own content: it reads the knowledge base and the forum threads you are allowed to see, and it cites its sources by ID so you can click through and check.
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'''It is not your health coach.''' mobieusAI does not read your food log, your weight, your check-ins, your protocols or anything else in your health record. It has no idea what you ate.
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### Memory
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The features that do look at your own data are separate, and each says so on its own page:
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The assistant keeps the last few turns of your conversation in context, so follow-up questions work naturally. Each conversation is its own thread of context.
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* [[help-me-ai-coach|Loopa AI Coach]] answers from your own record.
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* [[the-analyst|The Analyst]] looks for patterns in your data.
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* [[loopa-coach|Loopa Coach]] is a human being.
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### Mods and admins get more
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'''It is not a medical service.''' It will not answer a question about your treatment, and you should not ask it one.
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Members get retrieval over the knowledge base and visible threads. Moderators additionally get answers grounded in recent moderation actions and filters. Admins additionally get the audit log, configuration, and help-desk context. The assistant always answers within the scope the signed-in person is allowed to see.
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== Where to find it ==
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### Semantic search
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* '''In the app:''' '''More › Help''', then '''Ask'''.
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* '''On the web:''' the '''Ask''' box at the top of the help pages.
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When semantic retrieval is enabled, the assistant matches on meaning rather than exact words (with a keyword fallback), so it finds the right page even when you phrase the question differently.
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== Answers come with sources ==
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Every answer lists what it was built from: knowledge-base pages by name, forum threads by title. Follow the links. If an answer and its sources disagree, the sources are right.
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'''If nothing covers your question it says so''' rather than inventing an answer. That is the point at which to ask in [[forums-and-discussions|the forums]], where a person will see it.
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== It remembers the conversation ==
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Follow-up questions work. Ask "where is that setting?" after "how do I turn off weekly emails?" and it knows what "that" is.
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A conversation has a length limit, so a very long thread eventually asks you to start a new one. Starting fresh is also the fix when it has got hold of the wrong end of something.
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== What it can and cannot see ==
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'''It sees exactly what you see.''' A private forum you are not in is invisible to it, and asking will not get you its contents. Moderators and administrators asking from their own accounts get answers drawn from the material their role can reach, which is more than a member's.
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'''Your questions are stored''' so the conversation can continue, and are covered by the same privacy terms as the rest of your account. See [[ai-and-your-information|AI and your information]].
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== When it is not available ==
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The feature can be switched off for a whole community by its administrators. If the '''Ask''' box is not there, it is off for that site, and the knowledge base is still fully readable and searchable.
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== Related ==
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* [[ai-and-your-information|AI and your information]]
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* [[help-me-ai-coach|Loopa AI Coach]]
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* [[the-analyst|The Analyst]]
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* [[search|Search]]
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* [[forums-and-discussions|Forums and discussions]]
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* [[community-rules-and-reporting|Community rules and reporting]]
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[[Category:Using Loopa]]
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mobieusAI Assistant
The mobieusAI Assistant is a floating AI chat interface (✨ drawer) available to all members.
Opening the assistant
Click the ✨ button in the bottom-right corner of any page.
What it can do
- Answer questions about your community and the knowledge base, citing the pages and threads it drew from
- Find forum threads on a topic and point you to them
- Summarize a long thread into the key points
It is grounded in your community's own content: it reads the knowledge base and the forum threads you are allowed to see, and it cites its sources by ID so you can click through and check.
Memory
The assistant keeps the last few turns of your conversation in context, so follow-up questions work naturally. Each conversation is its own thread of context.
Mods and admins get more
Members get retrieval over the knowledge base and visible threads. Moderators additionally get answers grounded in recent moderation actions and filters. Admins additionally get the audit log, configuration, and help-desk context. The assistant always answers within the scope the signed-in person is allowed to see.
Semantic search
When semantic retrieval is enabled, the assistant matches on meaning rather than exact words (with a keyword fallback), so it finds the right page even when you phrase the question differently.
## mobieusAI Assistant The mobieusAI Assistant is a floating AI chat interface (✨ drawer) available to all members. ### Opening the assistant Click the ✨ button in the bottom-right corner of any page. ### What it can do - Answer questions about your community and the knowledge base, citing the pages and threads it drew from - Find forum threads on a topic and point you to them - Summarize a long thread into the key points It is grounded in your community's own content: it reads the knowledge base and the forum threads you are allowed to see, and it cites its sources by ID so you can click through and check. ### Memory The assistant keeps the last few turns of your conversation in context, so follow-up questions work naturally. Each conversation is its own thread of context. ### Mods and admins get more Members get retrieval over the knowledge base and visible threads. Moderators additionally get answers grounded in recent moderation actions and filters. Admins additionally get the audit log, configuration, and help-desk context. The assistant always answers within the scope the signed-in person is allowed to see. ### Semantic search When semantic retrieval is enabled, the assistant matches on meaning rather than exact words (with a keyword fallback), so it finds the right page even when you phrase the question differently.
