Author
Patrick Bass Submitted
Sep 5, 2026 4:30am Summary
Editorial pass for house style across the knowledge base Modmail lets a forum's moderators send you private messages. You control how you're notified about them.
Managing preferences
Go to Account → Modmail preferences (/account/modmail-prefs) to control:
- Email notifications. Get an email when you receive a modmail message.
- Digest frequency. Receive a daily digest instead of an email per message.
Reading modmail
Modmail conversations appear in your Messages area at /messages/modmail, flagged so you can tell them apart from regular direct messages.
Who can send modmail
Modmail is initiated by the moderation team for a forum. See Modmail for how it works.
Modmail lets a forum's moderators send you private messages. You control how you're notified about them. ## Managing preferences Go to **Account → Modmail preferences** (`/account/modmail-prefs`) to control: - **Email notifications**. Get an email when you receive a modmail message. - **Digest frequency**. Receive a daily digest instead of an email per message. ## Reading modmail Modmail conversations appear in your **Messages** area at `/messages/modmail`, flagged so you can tell them apart from regular direct messages. ## Who can send modmail Modmail is initiated by the moderation team for a forum. See [Modmail](/know/modmail) for how it works.
