'''Four documents govern your use of Loopa, and each one is separate for a reason.''' This page says what each covers and where to find it.
The documents themselves are the authority. This page is a map to them, not a substitute.
== The four ==
'''[https://loopa.mobieus.io/terms Terms of Service].''' The agreement between you and Mobieus Partners LLC: what you may do with Loopa, what we undertake, subscriptions and billing, and how the arrangement ends.
'''[https://loopa.mobieus.io/privacy Privacy Policy].''' The long one, and the one to read for anything not covered elsewhere. What is collected, what it is used for, who it reaches, how long it is kept, and every right you have over it.
'''[https://loopa.mobieus.io/consumer-health-data Consumer Health Data Privacy Policy].''' A separate document, by law. Washington's My Health My Data Act requires a consumer health data policy that stands on its own, with its own link, containing nothing beyond what the consumer health data laws ask for. It applies if you live in '''Washington, Nevada or Connecticut''', and nothing in it is less true anywhere else.
'''[https://loopa.mobieus.io/community-guidelines Community Guidelines].''' How the forums, messages and organizations work: what is welcome, what is not, and what happens when something is reported.
== Why the health one is separate ==
Folding it into the privacy policy would break it. The law requires a standalone document that covers consumer health data '''and only''' consumer health data, so anything extra in it is a defect rather than a bonus. That is the whole reason there are four documents and not three.
== Agreeing to them ==
'''Loopa records which version you agreed to, not the date you agreed.''' A version comes from the document itself, so a corrected typo does not ask everybody to agree again, and a change that matters does.
When a document changes in a way that needs your agreement, the app tells you what changed and asks. You can read the new version before agreeing.
'''Consent to health data collection is asked for separately''' from agreeing to the documents. They are different questions and Loopa does not roll them into one tap.
== Exercising your rights ==
Most of them you can use yourself, without asking anybody:
- '''See what Loopa holds about you''' and who has looked at it: '''More › Preferences › Your Data'''.
- '''Export everything''': see [[exporting-your-data|Exporting your data]].
- '''Delete your health record''' or '''your whole account''': see [[deleting-your-account|Deleting your account]].
- '''Withdraw consent for a feature''' by turning it off. That stops collection from that moment; deleting removes what was already collected.
For anything else, email '''privacy@mobieus.io''' or use the request form linked from the privacy policy. Requests are answered '''within 45 days''', extendable once by a further 45 for a complex request, and you are told before the first period ends. '''Two requests a year are free.''' A refusal comes with a reason and a route to appeal, and an appeal is reviewed by somebody else.
== Two things worth knowing ==
'''Loopa uses no geofencing.''' Neither app asks for location permission and the service has no geofencing capability at all.
'''Loopa gives no medical advice.''' That is a product boundary rather than a legal one, and it is described at [[loopas-medical-information-policy|Loopa's medical-information policy]].
== Related ==
- [[your-data-and-privacy|Your data and privacy]]
- [[your-data-screen|Your data screen]]
- [[ai-and-your-information|AI and your information]]
- [[exporting-your-data|Exporting your data]]
- [[deleting-your-account|Deleting your account]]
- [[community-rules-and-reporting|Community rules and reporting]]
- [[loopas-medical-information-policy|Loopa's medical-information policy]]
[[Category:Account]]
'''Four documents govern your use of Loopa, and each one is separate for a reason.''' This page says what each covers and where to find it. The documents themselves are the authority. This page is a map to them, not a substitute. == The four == '''[https://loopa.mobieus.io/terms Terms of Service].''' The agreement between you and Mobieus Partners LLC: what you may do with Loopa, what we undertake, subscriptions and billing, and how the arrangement ends. '''[https://loopa.mobieus.io/privacy Privacy Policy].''' The long one, and the one to read for anything not covered elsewhere. What is collected, what it is used for, who it reaches, how long it is kept, and every right you have over it. '''[https://loopa.mobieus.io/consumer-health-data Consumer Health Data Privacy Policy].''' A separate document, by law. Washington's My Health My Data Act requires a consumer health data policy that stands on its own, with its own link, containing nothing beyond what the consumer health data laws ask for. It applies if you live in '''Washington, Nevada or Connecticut''', and nothing in it is less true anywhere else. '''[https://loopa.mobieus.io/community-guidelines Community Guidelines].''' How the forums, messages and organizations work: what is welcome, what is not, and what happens when something is reported. == Why the health one is separate == Folding it into the privacy policy would break it. The law requires a standalone document that covers consumer health data '''and only''' consumer health data, so anything extra in it is a defect rather than a bonus. That is the whole reason there are four documents and not three. == Agreeing to them == '''Loopa records which version you agreed to, not the date you agreed.''' A version comes from the document itself, so a corrected typo does not ask everybody to agree again, and a change that matters does. When a document changes in a way that needs your agreement, the app tells you what changed and asks. You can read the new version before agreeing. '''Consent to health data collection is asked for separately''' from agreeing to the documents. They are different questions and Loopa does not roll them into one tap. == Exercising your rights == Most of them you can use yourself, without asking anybody: * '''See what Loopa holds about you''' and who has looked at it: '''More › Preferences › Your Data'''. * '''Export everything''': see [[exporting-your-data|Exporting your data]]. * '''Delete your health record''' or '''your whole account''': see [[deleting-your-account|Deleting your account]]. * '''Withdraw consent for a feature''' by turning it off. That stops collection from that moment; deleting removes what was already collected. For anything else, email '''privacy@mobieus.io''' or use the request form linked from the privacy policy. Requests are answered '''within 45 days''', extendable once by a further 45 for a complex request, and you are told before the first period ends. '''Two requests a year are free.''' A refusal comes with a reason and a route to appeal, and an appeal is reviewed by somebody else. == Two things worth knowing == '''Loopa uses no geofencing.''' Neither app asks for location permission and the service has no geofencing capability at all. '''Loopa gives no medical advice.''' That is a product boundary rather than a legal one, and it is described at [[loopas-medical-information-policy|Loopa's medical-information policy]]. == Related == * [[your-data-and-privacy|Your data and privacy]] * [[your-data-screen|Your data screen]] * [[ai-and-your-information|AI and your information]] * [[exporting-your-data|Exporting your data]] * [[deleting-your-account|Deleting your account]] * [[community-rules-and-reporting|Community rules and reporting]] * [[loopas-medical-information-policy|Loopa's medical-information policy]] [[Category:Account]]
