Start mobieusHealth. Join and track your health. Get started
mobieusKnow Who can use Loopa History #244
Author
Patrick Bass
Submitted
Aug 16, 2026 5:46pm
Summary
Reconciled with the 2026-08-16 Terms, Privacy Policy and Community Guidelines
'''Loopa is for adults. You must be 18 or older to create an account or use any part of it.'''
There is no exception, no parental-consent route, and no reduced version for younger users. It is a condition of the [https://loopa.mobieus.io/terms Terms of Service], not a suggestion.
== Why ==
+ Loopa is a calorie and weight tracker with an AI coach. For an adult choosing to use one, that is a tool. For a teenager it is a different thing entirely, and the research on calorie-tracking apps and adolescent eating behaviour is not reassuring. We would rather not be part of that, so we drew the line at the only place it can honestly be drawn.
Loopa is a calorie and weight tracker with an AI coach. For an adult choosing to use one, that is a tool. For a teenager it is a different thing entirely, and the research on calorie-tracking apps and adolescent eating behavior is not reassuring. We would rather not be part of that, so we drew the line at the only place it can honestly be drawn.
It also means we hold no data from anyone under 18, which is a simpler and stronger promise than any set of protections we could build around it.
== What that means in practice ==
+ * Everyone in a '''Loopa Family Group''' must independently be 18 or older, with their own account. A Family Group is a way for adults in a household to share one subscription — it cannot cover a child, and it does not create accounts for anyone. See [[Family premium plans|Loopa Premium and Loopa Premium Family]].
* Everyone in a '''Loopa Family Group''' must independently be 18 or older, with their own account. A Family Group is a way for adults in a household to share one subscription. It cannot cover a child, and it does not create accounts for anyone. See [[Family premium plans|Loopa Premium and Loopa Premium Family]].
* If we learn an account belongs to someone under 18 we '''close it and delete the data'''.
* If you believe someone under 18 has an account, tell us at '''privacy@mobieus.io''' and we will act on it.
== The other conditions ==
You also need to be able to enter into a contract where you live, and you must not have been removed from Loopa before.
== And a health one, which is not about age ==
+ Loopa is a general wellness product. It is '''not a medical device''', it does not diagnose or treat anything, and nothing in it — not the targets, not the forecast, not the coach — is medical advice.
Loopa is a general wellness product. It is '''not a medical device''', it does not diagnose or treat anything, and nothing in it (not the targets, not the forecast, not the coach) is medical advice.
Talk to a clinician before acting on it, and particularly if you are pregnant or nursing, have diabetes or take medication affecting blood sugar, have a heart or kidney condition, have a history of disordered eating, or take any prescription medication. The app asks about several of these so it can avoid suggesting something that would be wrong for you, but it is a safeguard, not a substitute for a doctor.
== See also ==
* [[Community rules and reporting]]
* [[Your data and privacy]]
* [[Family premium plans|Loopa Premium and Loopa Premium Family]]
* [https://loopa.mobieus.io/terms The full Terms of Service]

'''Loopa is for adults. You must be 18 or older to create an account or use any part of it.'''

There is no exception, no parental-consent route, and no reduced version for younger users. It is a condition of the [https://loopa.mobieus.io/terms Terms of Service], not a suggestion.

== Why ==

Loopa is a calorie and weight tracker with an AI coach. For an adult choosing to use one, that is a tool. For a teenager it is a different thing entirely, and the research on calorie-tracking apps and adolescent eating behaviour is not reassuring. We would rather not be part of that, so we drew the line at the only place it can honestly be drawn.

It also means we hold no data from anyone under 18, which is a simpler and stronger promise than any set of protections we could build around it.

== What that means in practice ==

  • Everyone in a '''Loopa Family Group''' must independently be 18 or older, with their own account. A Family Group is a way for adults in a household to share one subscription — it cannot cover a child, and it does not create accounts for anyone. See [[Family premium plans|Loopa Premium and Loopa Premium Family]].
  • If we learn an account belongs to someone under 18 we '''close it and delete the data'''.
  • If you believe someone under 18 has an account, tell us at '''privacy@mobieus.io''' and we will act on it.

== The other conditions ==

You also need to be able to enter into a contract where you live, and you must not have been removed from Loopa before.

== And a health one, which is not about age ==

Loopa is a general wellness product. It is '''not a medical device''', it does not diagnose or treat anything, and nothing in it — not the targets, not the forecast, not the coach — is medical advice.

Talk to a clinician before acting on it, and particularly if you are pregnant or nursing, have diabetes or take medication affecting blood sugar, have a heart or kidney condition, have a history of disordered eating, or take any prescription medication. The app asks about several of these so it can avoid suggesting something that would be wrong for you, but it is a safeguard, not a substitute for a doctor.

== See also ==

  • [[Community rules and reporting]]
  • [[Your data and privacy]]
  • [[Family premium plans|Loopa Premium and Loopa Premium Family]]
  • [https://loopa.mobieus.io/terms The full Terms of Service]
'''Loopa is for adults. You must be 18 or older to create an account or use any part of it.'''

There is no exception, no parental-consent route, and no reduced version for younger users. It is a condition of the [https://loopa.mobieus.io/terms Terms of Service], not a suggestion.

== Why ==

Loopa is a calorie and weight tracker with an AI coach. For an adult choosing to use one, that is a tool. For a teenager it is a different thing entirely, and the research on calorie-tracking apps and adolescent eating behaviour is not reassuring. We would rather not be part of that, so we drew the line at the only place it can honestly be drawn.

It also means we hold no data from anyone under 18, which is a simpler and stronger promise than any set of protections we could build around it.

== What that means in practice ==

* Everyone in a '''Loopa Family Group''' must independently be 18 or older, with their own account. A Family Group is a way for adults in a household to share one subscription — it cannot cover a child, and it does not create accounts for anyone. See [[Family premium plans|Loopa Premium and Loopa Premium Family]].
* If we learn an account belongs to someone under 18 we '''close it and delete the data'''.
* If you believe someone under 18 has an account, tell us at '''privacy@mobieus.io''' and we will act on it.

== The other conditions ==

You also need to be able to enter into a contract where you live, and you must not have been removed from Loopa before.

== And a health one, which is not about age ==

Loopa is a general wellness product. It is '''not a medical device''', it does not diagnose or treat anything, and nothing in it — not the targets, not the forecast, not the coach — is medical advice.

Talk to a clinician before acting on it, and particularly if you are pregnant or nursing, have diabetes or take medication affecting blood sugar, have a heart or kidney condition, have a history of disordered eating, or take any prescription medication. The app asks about several of these so it can avoid suggesting something that would be wrong for you, but it is a safeguard, not a substitute for a doctor.

== See also ==

* [[Community rules and reporting]]
* [[Your data and privacy]]
* [[Family premium plans|Loopa Premium and Loopa Premium Family]]
* [https://loopa.mobieus.io/terms The full Terms of Service]