Author
Patrick Bass Submitted
Aug 26, 2026 2:48am Summary
Organizations, and the coach-client exchange
+
'''A gym, a club, a team or an employer can have its own place inside Loopa.''' If yours does, they give you a join code. Entering it puts you in their private room and their challenges — and nothing else about your account changes.
−
'''An organization is a private group inside Loopa. A gym, a club, a team at work, a family, or a handful of friends.''' Somebody hands you a code or a link, you join, and you are in their room and their challenges. Nothing else about your account changes.
+
This page is what that means. [[what-your-coach-can-see|What your coach can see]] covers the separate question of what an individual coach can read, which is a different and much larger thing.
−
[[what-your-coach-can-see|What your coach can see]] covers the separate question of what an individual coach can read, which is a different and much larger thing.
== What joining gives you ==
Two things, and this is the complete list:
+
* '''A private room.''' A forum space for the organization's members. Nobody outside it can read it.
+
* '''Their challenges.''' Contests the organization runs for its own members. Enter the ones you like and ignore the rest.
−
* '''A private room.''' A forum space for the organization's members. Nobody outside it can read it or find it.
−
* '''Their challenges.''' Contests the organization runs for its own members. Take part in the ones you like and ignore the rest.
+
'''You belong to one organization at a time.''' Joining a new one ends the last in the same act, and Loopa tells you which one you left.
−
'''Joining is free, and always will be.''' There is no purchase screen to join, to post, to enter a challenge or to appear on a leaderboard, including on Loopa Basic.
−
−
== Joining with a code ==
−
−
1. Open '''Organizations''' in the app, or go to '''loopa.mobieus.io/org/join''' in a browser.
−
1. Enter the code you were given. It is eight characters, written in two groups of four with a dash between them, like <code>ABCD-EFGH</code>. The dash appears as you type, and a code typed without it, or in lower case, reaches the same place.
−
1. '''Check the name.''' Loopa shows you the organization's name and description before anything happens.
−
1. Join.
−
−
== Joining with a link ==
−
−
An organization can also hand you a link instead of a code. Tap it on a phone with Loopa installed and the app opens straight on the join screen with the code already filled in. Tap it anywhere else and you get a page that explains what to do next.
−
−
Either way you see the organization's name and description before you are in.
−
−
== You can be in as many as you like ==
−
−
'''Joining one organization never removes you from another.''' Belong to your gym, your running club and your team at work all at once, each with its own room, its own challenges and its own color. Your role can be different in each one. An ordinary member of one, an admin of another, the owner of a third.
−
−
'''Organizations''' in the app lists every one you are in.
== What your organization can see ==
+
'''Nothing you have logged — not any of it, by any route.''' Not your food, your weight, your workouts, your activity, your measurements, your photos, your cycle or your vital signs. Not an admin, and not the person who owns the organization.
−
'''Nothing you have logged. Not any of it, by any route.''' Not your food, your weight, your workouts, your activity, your measurements, your photos, your cycle or your vital signs. Not an admin, and not the person who owns the organization.
+
This is not a setting somebody could switch. There is no permission in Loopa that would let an organization read a member's health record, so there is nothing for anyone there to be granted, to ask for, or to be given by mistake.
−
'''There is no setting anybody could switch to change that.''' What a role in an organization is allowed to do is a fixed list, anything outside it is refused, and there is nothing health-shaped on the list to be granted, asked for, or given by mistake.
+
Nobody at your organization can recommend anything to you either, and nothing you show your coach can be sent to them. Recommending and receiving are things a '''coach''' does, and a coach is a person you chose.
−
Nobody at your organization can send you a training plan or a recommendation either. That is something a '''coach''' does, and a coach is a person you chose. See [[loopa-coach|Loopa Coach]].
What the organization does see is what anybody in the room sees: the display name and profile photo on the posts you write, and how many people are in it.
+
+
== Challenges and leaderboards ==
+
Entering a challenge shares '''your daily figure for that challenge's measure''' with the other people taking part, for as long as it runs. The screen says so when you enter, and the sharing ends automatically when the challenge ends.
−
== Challenges are your decision, one at a time ==
+
Somebody in your organization who did not enter sees that the challenge exists, what it measures, when it runs and how many people are in it — and none of your results.
−
'''You are never entered into anything.''' You see the challenges your organization is running, what each one measures and when it runs, and you choose which to take part in.
+
Results you have already recorded stay on the board of a contest that has finished, because other people took part in it too.
−
Entering shares '''one number''': your total for that challenge's measure, over the dates it runs, with the other people in the organization. Loopa says so in those words on the screen where you enter, and that is the whole of what leaves your account. No daily breakdown, no history, and nothing about anything else you log.
+
== Joining ==
−
You can '''leave a challenge''' whenever you like, and nothing of yours appears on the board afterwards. A leaderboard can be '''named''' or '''anonymous''', and the challenge tells you which before you enter.
+
# Open your '''organization''' screen.
+
# Enter the code your organization gave you. It is eight characters.
+
# You will see the organization's name before anything happens. Check that it is the right one.
+
# Join.
−
Results you have already recorded stay on the board of a contest that has finished, because other people took part in it too.
== If a code does not work ==
+
Check every character. The codes deliberately contain no O, I, L, U, 0 or 1, because those are the ones that get misread — so if you typed one of those, something was read wrong.
−
'''Check you are on the right screen.''' An organization code and a challenge code are different things. Enter an organization code in the invite box on '''Challenges''' and Loopa tells you so and points you to '''Organizations''', which is where it works.
−
−
'''Check every character.''' The codes deliberately contain no O, I, L, U, 0 or 1, because those are the ones that get misread. If you typed one of those, something was read wrong.
Loopa will not guess. Correcting a mistyped character could land you in a different organization without your knowing, so a code that does not match is answered with "check that and try again" rather than a best guess.
+
A code can also be retired. Organizations issue a new one whenever an old one has traveled further than intended, so ask yours for the current code.
−
A code can also be '''retired or expired'''. Organizations issue a new one whenever an old one has traveled further than intended, and some codes are set to run out after a day, a week or a month. Ask yours for the current code.
== Leaving ==
'''One tap, and nothing is deleted.'''
+
The room closes for you and you come out of any of the organization's challenges that are still running. Your account, your subscription, your history, your logs and your records are untouched and stay yours. Results you already recorded stay on the boards they are on.
−
The room closes for you, and you come out of any of the organization's challenges that are still running. Your account, your subscription, your history, your logs and your records are untouched and stay yours. Posts you wrote stay in the room, and results you already recorded stay on the boards they are on.
+
The same is true if the organization is suspended or stops using Loopa. Your account was never theirs.
−
The same is true if the organization is suspended or deleted. Your account was never theirs.
+
== Why organizations do this ==
−
'''If you own an organization, leaving works differently.''' An owner hands it to another member or deletes it. See [[managing-your-organization|Managing your organization]]. Being an ordinary member or an admin of one organization never stops you leaving it, whatever else you are somewhere else.
+
Organizations are Loopa partners and earn on purchases their members make. Your membership is recorded against their partner account while it lasts, which is what makes that possible — it carries the fact that you belong to them, and nothing you have logged. What you pay, and where you buy it, are unaffected.
−
== If an organization is suspended ==
−
−
The room goes '''read-only'''. It is still there and still readable, nobody new can join, nobody can post, and you can leave whenever you want. Everything you have logged is untouched.
== What a coach can see ==
+
Exactly what you switch on, category by category, and nothing before you do. Every time a coach reads something of yours it is listed in '''Your Data''' with the date, and you can withdraw any category at any time — which also closes what they could already see, not just what happens next.
−
Exactly what you switch on, category by category, and nothing before you do. Every time a coach reads something of yours it is listed in '''Your Data''' with the date, and you can withdraw any category at any time, which also closes what they could already see, not just what happens next.
'''Being in an organization grants no coach anything.''' That is still yours to give. See [[what-your-coach-can-see|What your coach can see]] and [[sharing-workouts-with-your-coach|Sharing a workout with your coach]].
+
+
== When an organization runs Loopa itself ==
+
+
Some organizations run Loopa for their members rather than joining as a group inside it. If yours is one of them, it works a little differently:
+
+
* '''Your app carries their name and their colors''', and you sign in with them rather than with Loopa, because your account lives with the organization.
+
* '''Once a month they see counts about their members as a group''' — how many were active, how many are on Premium, how many training plans were shared and how many were accepted. Nine numbers and a month. They cannot see which members those numbers describe, or anything anybody logged.
+
* '''Leaving switches your app back to Loopa and deletes nothing.''' Your account with the organization stays exactly where it is, and the same join code brings you back whenever you like.
+
* '''There is no separate app to install.''' One Loopa, pointed at your organization. A gym with its own download in the store is not how this works, and any listing claiming to be one is not us.
+
== Running one ==
−
== Starting your own ==
+
If you are the person handing out the code, [[managing-your-organization|Managing your organization]] is the admin side of all of this.
−
Anybody with Loopa Premium can create one, and there is no limit on how many you run. See [[creating-an-organization|Creating an organization]].
== Deleting your account ==
+
Separate from leaving, and the stronger action. See [[deleting-your-account|Deleting your account]]. It works the same way whether or not you are in an organization.
−
Separate from leaving, and the stronger action. See [[deleting-your-account|Deleting your account]]. It works the same way whether or not you are in an organization, and it takes every membership with it.
−
See also: [[creating-an-organization|Creating an organization]], [[organization-forum-guidelines|Organization forum guidelines]], [[running-an-organization-challenge|Running an organization challenge]], [[community-rules-and-reporting|Community rules and reporting]].
'''A gym, a club, a team or an employer can have its own place inside Loopa.''' If yours does, they give you a join code. Entering it puts you in their private room and their challenges — and nothing else about your account changes.
This page is what that means. [[what-your-coach-can-see|What your coach can see]] covers the separate question of what an individual coach can read, which is a different and much larger thing.
== What joining gives you ==
Two things, and this is the complete list:
- '''A private room.''' A forum space for the organization's members. Nobody outside it can read it.
- '''Their challenges.''' Contests the organization runs for its own members. Enter the ones you like and ignore the rest.
'''You belong to one organization at a time.''' Joining a new one ends the last in the same act, and Loopa tells you which one you left.
== What your organization can see ==
'''Nothing you have logged — not any of it, by any route.''' Not your food, your weight, your workouts, your activity, your measurements, your photos, your cycle or your vital signs. Not an admin, and not the person who owns the organization.
This is not a setting somebody could switch. There is no permission in Loopa that would let an organization read a member's health record, so there is nothing for anyone there to be granted, to ask for, or to be given by mistake.
Nobody at your organization can recommend anything to you either, and nothing you show your coach can be sent to them. Recommending and receiving are things a '''coach''' does, and a coach is a person you chose.
What the organization does see is what anybody in the room sees: the display name and profile photo on the posts you write, and how many people are in it.
== Challenges and leaderboards ==
Entering a challenge shares '''your daily figure for that challenge's measure''' with the other people taking part, for as long as it runs. The screen says so when you enter, and the sharing ends automatically when the challenge ends.
Somebody in your organization who did not enter sees that the challenge exists, what it measures, when it runs and how many people are in it — and none of your results.
Results you have already recorded stay on the board of a contest that has finished, because other people took part in it too.
== Joining ==
Open your '''organization''' screen.
Enter the code your organization gave you. It is eight characters.
You will see the organization's name before anything happens. Check that it is the right one.
Join.
== If a code does not work ==
Check every character. The codes deliberately contain no O, I, L, U, 0 or 1, because those are the ones that get misread — so if you typed one of those, something was read wrong.
Loopa will not guess. Correcting a mistyped character could land you in a different organization without your knowing, so a code that does not match is answered with "check that and try again" rather than a best guess.
A code can also be retired. Organizations issue a new one whenever an old one has traveled further than intended, so ask yours for the current code.
== Leaving ==
'''One tap, and nothing is deleted.'''
The room closes for you and you come out of any of the organization's challenges that are still running. Your account, your subscription, your history, your logs and your records are untouched and stay yours. Results you already recorded stay on the boards they are on.
The same is true if the organization is suspended or stops using Loopa. Your account was never theirs.
== Why organizations do this ==
Organizations are Loopa partners and earn on purchases their members make. Your membership is recorded against their partner account while it lasts, which is what makes that possible — it carries the fact that you belong to them, and nothing you have logged. What you pay, and where you buy it, are unaffected.
== What a coach can see ==
Exactly what you switch on, category by category, and nothing before you do. Every time a coach reads something of yours it is listed in '''Your Data''' with the date, and you can withdraw any category at any time — which also closes what they could already see, not just what happens next.
'''Being in an organization grants no coach anything.''' That is still yours to give. See [[what-your-coach-can-see|What your coach can see]] and [[sharing-workouts-with-your-coach|Sharing a workout with your coach]].
== When an organization runs Loopa itself ==
Some organizations run Loopa for their members rather than joining as a group inside it. If yours is one of them, it works a little differently:
- '''Your app carries their name and their colors''', and you sign in with them rather than with Loopa, because your account lives with the organization.
- '''Once a month they see counts about their members as a group''' — how many were active, how many are on Premium, how many training plans were shared and how many were accepted. Nine numbers and a month. They cannot see which members those numbers describe, or anything anybody logged.
- '''Leaving switches your app back to Loopa and deletes nothing.''' Your account with the organization stays exactly where it is, and the same join code brings you back whenever you like.
- '''There is no separate app to install.''' One Loopa, pointed at your organization. A gym with its own download in the store is not how this works, and any listing claiming to be one is not us.
== Running one ==
If you are the person handing out the code, [[managing-your-organization|Managing your organization]] is the admin side of all of this.
== Deleting your account ==
Separate from leaving, and the stronger action. See [[deleting-your-account|Deleting your account]]. It works the same way whether or not you are in an organization.
'''A gym, a club, a team or an employer can have its own place inside Loopa.''' If yours does, they give you a join code. Entering it puts you in their private room and their challenges — and nothing else about your account changes. This page is what that means. [[what-your-coach-can-see|What your coach can see]] covers the separate question of what an individual coach can read, which is a different and much larger thing. == What joining gives you == Two things, and this is the complete list: * '''A private room.''' A forum space for the organization's members. Nobody outside it can read it. * '''Their challenges.''' Contests the organization runs for its own members. Enter the ones you like and ignore the rest. '''You belong to one organization at a time.''' Joining a new one ends the last in the same act, and Loopa tells you which one you left. == What your organization can see == '''Nothing you have logged — not any of it, by any route.''' Not your food, your weight, your workouts, your activity, your measurements, your photos, your cycle or your vital signs. Not an admin, and not the person who owns the organization. This is not a setting somebody could switch. There is no permission in Loopa that would let an organization read a member's health record, so there is nothing for anyone there to be granted, to ask for, or to be given by mistake. Nobody at your organization can recommend anything to you either, and nothing you show your coach can be sent to them. Recommending and receiving are things a '''coach''' does, and a coach is a person you chose. What the organization does see is what anybody in the room sees: the display name and profile photo on the posts you write, and how many people are in it. == Challenges and leaderboards == Entering a challenge shares '''your daily figure for that challenge's measure''' with the other people taking part, for as long as it runs. The screen says so when you enter, and the sharing ends automatically when the challenge ends. Somebody in your organization who did not enter sees that the challenge exists, what it measures, when it runs and how many people are in it — and none of your results. Results you have already recorded stay on the board of a contest that has finished, because other people took part in it too. == Joining == # Open your '''organization''' screen. # Enter the code your organization gave you. It is eight characters. # You will see the organization's name before anything happens. Check that it is the right one. # Join. == If a code does not work == Check every character. The codes deliberately contain no O, I, L, U, 0 or 1, because those are the ones that get misread — so if you typed one of those, something was read wrong. Loopa will not guess. Correcting a mistyped character could land you in a different organization without your knowing, so a code that does not match is answered with "check that and try again" rather than a best guess. A code can also be retired. Organizations issue a new one whenever an old one has traveled further than intended, so ask yours for the current code. == Leaving == '''One tap, and nothing is deleted.''' The room closes for you and you come out of any of the organization's challenges that are still running. Your account, your subscription, your history, your logs and your records are untouched and stay yours. Results you already recorded stay on the boards they are on. The same is true if the organization is suspended or stops using Loopa. Your account was never theirs. == Why organizations do this == Organizations are Loopa partners and earn on purchases their members make. Your membership is recorded against their partner account while it lasts, which is what makes that possible — it carries the fact that you belong to them, and nothing you have logged. What you pay, and where you buy it, are unaffected. == What a coach can see == Exactly what you switch on, category by category, and nothing before you do. Every time a coach reads something of yours it is listed in '''Your Data''' with the date, and you can withdraw any category at any time — which also closes what they could already see, not just what happens next. '''Being in an organization grants no coach anything.''' That is still yours to give. See [[what-your-coach-can-see|What your coach can see]] and [[sharing-workouts-with-your-coach|Sharing a workout with your coach]]. == When an organization runs Loopa itself == Some organizations run Loopa for their members rather than joining as a group inside it. If yours is one of them, it works a little differently: * '''Your app carries their name and their colors''', and you sign in with them rather than with Loopa, because your account lives with the organization. * '''Once a month they see counts about their members as a group''' — how many were active, how many are on Premium, how many training plans were shared and how many were accepted. Nine numbers and a month. They cannot see which members those numbers describe, or anything anybody logged. * '''Leaving switches your app back to Loopa and deletes nothing.''' Your account with the organization stays exactly where it is, and the same join code brings you back whenever you like. * '''There is no separate app to install.''' One Loopa, pointed at your organization. A gym with its own download in the store is not how this works, and any listing claiming to be one is not us. == Running one == If you are the person handing out the code, [[managing-your-organization|Managing your organization]] is the admin side of all of this. == Deleting your account == Separate from leaving, and the stronger action. See [[deleting-your-account|Deleting your account]]. It works the same way whether or not you are in an organization.
