Author
system Submitted
Jul 31, 2026 5:13pm Reviewed
Jul 31, 2026 5:13pm Summary
Imported from the mobieusHealth knowledge base, rebranded for this tenant
''Part of the [[Using the iOS app|Loopa iOS app]] guide.''
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'''The full report''' is the app's subscription — an Apple in-app purchase that unlocks the full set of health tools. You reach the subscription screen from the '''More''' tab under '''Membership → The full report''' (it's always reachable there whether or not you're subscribed), and from the health features that are gated behind it. See [[Your profile and More]] and [[Using the iOS app]].
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'''Loopa Premium''' is the app's subscription, an in-app purchase that unlocks the full set of health tools. You reach the subscription screen from the '''More''' tab under '''Membership → The full report''' (it's always reachable there whether or not you're subscribed), and from the health features that are gated behind it. See [[your-profile-and-more|Your profile and the You tab]] and [[Using the iOS app]].
''General wellness tracking, not medical advice.''
== What it unlocks ==
The screen opens with a "PREMIUM" stamp and the line "Your health, day by day. Everything you track, in one clear picture," then lists what a membership includes:
* '''AI meal planning''' around your macros.
* '''Photo food logging + barcode scan.'''
* A '''never-eat allergen guard.'''
* An '''honest weight forecast.'''
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* '''H³''' — the AI Healthy Habit Helper.
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* '''Weight, vitals, fluids, INR and glucose''' tracking — encrypted.
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* '''H³''', the AI Healthy Habit Helper.
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* '''Weight, vitals, fluids, INR and glucose''' tracking, all encrypted.
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For what the subscription produces once you're a member, see [[The full report]].
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For what the subscription produces once you're a member, see [[The full dossier report|The full report]].
== The plans ==
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Below the benefits are the plans, shown as tappable rows:
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* '''Monthly''' — billed monthly, auto-renews.
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* '''Annual — 3 Months Free''' — billed yearly, with three months free compared with paying monthly; auto-renews. The annual plan is highlighted with an accent border.
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Below the benefits are four plans in two tiers, shown as tappable rows:
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Each row's '''price is pulled live from the App Store''', so it always shows the correct amount and currency for your account. The plans are listed shortest first. Tap a plan to start the purchase.
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| Plan | Monthly | Yearly | Covers |
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| --- | --- | --- | --- |
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| Loopa Premium | $12.99 | $69.99 | One person |
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| Loopa Premium Family | $19.99 | $119.99 | Up to six, through a Loopa Family Group |
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Each row's '''price is pulled live from the store''', so it always shows the correct amount and currency for your account. A price here is what you will actually be charged, not a US figure converted. Within a tier the annual plan is highlighted, because paying yearly costs less than twelve monthly payments. Tap a plan to start the purchase. See [[Family premium plans|Loopa Premium and Loopa Premium Family]] for what separates the two tiers.
== Buying, and how it's applied ==
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Tapping a plan runs Apple's standard in-app purchase through your Apple ID. When the purchase is verified, the app grants you the same membership the website's checkout would, and you're taken back into the unlocked features. If a purchase doesn't complete, a short message tells you so and nothing is charged. While a plan is being purchased its row shows a spinner. If the App Store can't return the plans, the screen says "Subscriptions aren't available right now — Please try again shortly."
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Tapping a plan runs the store's standard in-app purchase through your Apple Account or Google account. When the purchase is verified, the app grants you the same membership the website's checkout would, and you're taken back into the unlocked features. If a purchase doesn't complete, a short message tells you so and nothing is charged. While a plan is being purchased its row shows a spinner. If the store can't return the plans, the screen says "Subscriptions aren't available right now. Please try again shortly."
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== Changing plan ==
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Tapping a different plan while you're already subscribed is a '''plan change''', not a second subscription, and the app says which before you confirm. Moving up (monthly to yearly, or single to family) starts straight away, and the store credits the time you have already paid for. Moving down starts at your next renewal, so you keep what you paid for until then.
== Restore Purchases ==
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If you've already subscribed — on another device, or after reinstalling — tap '''Restore Purchases'''. The app re-checks your Apple ID's active subscription and restores your membership. If there's nothing to restore, it tells you "No active subscription found to restore."
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If you've already subscribed (on another device, or after reinstalling), tap '''Restore Purchases'''. The app re-checks your store account's active subscription and restores your membership. If there's nothing to restore, it tells you "No active subscription found to restore."
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== Cancelling, and refunds ==
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Every plan auto-renews until you cancel. Cancelling stops the '''next''' renewal; it does not refund the period you are in, and you keep access until that period ends. Cancel at least 24 hours before the period ends or that renewal will already have been taken.
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'''Cancel where you bought it.''' A subscription bought in the app is cancelled in your Apple Account settings or in Google Play, not in Loopa. Deleting the app does not cancel it, and neither does [[Deleting your account|deleting your Loopa account]].
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Refunds for a purchase made through the App Store or Google Play are decided by Apple or Google under their own policies. Loopa cannot issue, reverse or overrule one. For a subscription bought on our website, write to support@mobieus.io.
== Terms, Privacy, and the fine print ==
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Beneath the plans is the auto-renewal disclosure: the subscription auto-renews, is charged to your Apple ID, and can be cancelled anytime in your device Settings; it renews unless turned off at least 24 hours before the period ends. The '''Terms''' and '''Privacy''' links open those documents '''natively in the app''' — the text is fetched and shown in a plain reader, with no web browser and no external links. See [[Installing and signing in]] for account setup, and [[Settings]] for managing the app once you're subscribed.
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Beneath the plans is the auto-renewal disclosure: the subscription auto-renews, is charged to your store account, and can be cancelled anytime in your device Settings; it renews unless turned off at least 24 hours before the period ends. The '''Terms''' and '''Privacy''' links open those documents '''natively in the app'''. The text is fetched and shown in a plain reader, with no web browser and no external links. See [[Installing and signing in]] for account setup, and [[Settings]] for managing the app once you're subscribed.
== See also ==
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* [[The full report]]
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* [[Your profile and More]]
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* [[Family premium plans|Loopa Premium and Loopa Premium Family]]
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* [[The full dossier report|The full report]]
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* [[Deleting your account]]
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* [[your-profile-and-more|Your profile and the You tab]]
* [[Installing and signing in]]
* [[Settings]]
* [[Using the iOS app]]
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[[Category:The iOS app]]
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[[Category:mobieusHealth]]
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[[Category:Account]]
''Part of the [[Using the iOS app|Loopa iOS app]] guide.''
'''The full report''' is the app's subscription — an Apple in-app purchase that unlocks the full set of health tools. You reach the subscription screen from the '''More''' tab under '''Membership → The full report''' (it's always reachable there whether or not you're subscribed), and from the health features that are gated behind it. See [[Your profile and More]] and [[Using the iOS app]].
''General wellness tracking, not medical advice.''
== What it unlocks == The screen opens with a "PREMIUM" stamp and the line "Your health, day by day. Everything you track, in one clear picture," then lists what a membership includes:
- '''AI meal planning''' around your macros.
- '''Photo food logging + barcode scan.'''
- A '''never-eat allergen guard.'''
- An '''honest weight forecast.'''
- '''H³''' — the AI Healthy Habit Helper.
- '''Weight, vitals, fluids, INR and glucose''' tracking — encrypted.
For what the subscription produces once you're a member, see [[The full report]].
== The plans == Below the benefits are the plans, shown as tappable rows:
- '''Monthly''' — billed monthly, auto-renews.
- '''Annual — 3 Months Free''' — billed yearly, with three months free compared with paying monthly; auto-renews. The annual plan is highlighted with an accent border.
Each row's '''price is pulled live from the App Store''', so it always shows the correct amount and currency for your account. The plans are listed shortest first. Tap a plan to start the purchase.
== Buying, and how it's applied == Tapping a plan runs Apple's standard in-app purchase through your Apple ID. When the purchase is verified, the app grants you the same membership the website's checkout would, and you're taken back into the unlocked features. If a purchase doesn't complete, a short message tells you so and nothing is charged. While a plan is being purchased its row shows a spinner. If the App Store can't return the plans, the screen says "Subscriptions aren't available right now — Please try again shortly."
== Restore Purchases == If you've already subscribed — on another device, or after reinstalling — tap '''Restore Purchases'''. The app re-checks your Apple ID's active subscription and restores your membership. If there's nothing to restore, it tells you "No active subscription found to restore."
== Terms, Privacy, and the fine print == Beneath the plans is the auto-renewal disclosure: the subscription auto-renews, is charged to your Apple ID, and can be cancelled anytime in your device Settings; it renews unless turned off at least 24 hours before the period ends. The '''Terms''' and '''Privacy''' links open those documents '''natively in the app''' — the text is fetched and shown in a plain reader, with no web browser and no external links. See [[Installing and signing in]] for account setup, and [[Settings]] for managing the app once you're subscribed.
== See also ==
- [[The full report]]
- [[Your profile and More]]
- [[Installing and signing in]]
- [[Settings]]
- [[Using the iOS app]]
[[Category:The iOS app]] [[Category:mobieusHealth]] [[Category:Account]]
''Part of the [[Using the iOS app|Loopa iOS app]] guide.'' '''The full report''' is the app's subscription — an Apple in-app purchase that unlocks the full set of health tools. You reach the subscription screen from the '''More''' tab under '''Membership → The full report''' (it's always reachable there whether or not you're subscribed), and from the health features that are gated behind it. See [[Your profile and More]] and [[Using the iOS app]]. ''General wellness tracking, not medical advice.'' == What it unlocks == The screen opens with a "PREMIUM" stamp and the line "Your health, day by day. Everything you track, in one clear picture," then lists what a membership includes: * '''AI meal planning''' around your macros. * '''Photo food logging + barcode scan.''' * A '''never-eat allergen guard.''' * An '''honest weight forecast.''' * '''H³''' — the AI Healthy Habit Helper. * '''Weight, vitals, fluids, INR and glucose''' tracking — encrypted. For what the subscription produces once you're a member, see [[The full report]]. == The plans == Below the benefits are the plans, shown as tappable rows: * '''Monthly''' — billed monthly, auto-renews. * '''Annual — 3 Months Free''' — billed yearly, with three months free compared with paying monthly; auto-renews. The annual plan is highlighted with an accent border. Each row's '''price is pulled live from the App Store''', so it always shows the correct amount and currency for your account. The plans are listed shortest first. Tap a plan to start the purchase. == Buying, and how it's applied == Tapping a plan runs Apple's standard in-app purchase through your Apple ID. When the purchase is verified, the app grants you the same membership the website's checkout would, and you're taken back into the unlocked features. If a purchase doesn't complete, a short message tells you so and nothing is charged. While a plan is being purchased its row shows a spinner. If the App Store can't return the plans, the screen says "Subscriptions aren't available right now — Please try again shortly." == Restore Purchases == If you've already subscribed — on another device, or after reinstalling — tap '''Restore Purchases'''. The app re-checks your Apple ID's active subscription and restores your membership. If there's nothing to restore, it tells you "No active subscription found to restore." == Terms, Privacy, and the fine print == Beneath the plans is the auto-renewal disclosure: the subscription auto-renews, is charged to your Apple ID, and can be cancelled anytime in your device Settings; it renews unless turned off at least 24 hours before the period ends. The '''Terms''' and '''Privacy''' links open those documents '''natively in the app''' — the text is fetched and shown in a plain reader, with no web browser and no external links. See [[Installing and signing in]] for account setup, and [[Settings]] for managing the app once you're subscribed. == See also == * [[The full report]] * [[Your profile and More]] * [[Installing and signing in]] * [[Settings]] * [[Using the iOS app]] [[Category:The iOS app]] [[Category:mobieusHealth]] [[Category:Account]]
